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	<title>bobkfrancis</title>
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	<link>http://bobkfrancis.wordpress.com</link>
	<description>sales and marketing expert, author, speaker</description>
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		<title>bobkfrancis</title>
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		<item>
		<title>Isn&#8217;t it time there was a little more joined up thinking in support for small businesses?</title>
		<link>http://bobkfrancis.wordpress.com/2011/08/17/why-is-money-for-enterprise-not-invested-in-areas-where-enterprise-produces-the-best-returns/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/08/17/why-is-money-for-enterprise-not-invested-in-areas-where-enterprise-produces-the-best-returns/#comments</comments>
		<pubDate>Wed, 17 Aug 2011 15:01:44 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Business Development]]></category>
		<category><![CDATA[enterprise zones]]></category>
		<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[small businesses]]></category>
		<category><![CDATA[start up]]></category>
		<category><![CDATA[support.]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=80</guid>
		<description><![CDATA[Why is money for enterprise not invested in areas where enterprise produces the best returns? Today&#8217;s announcement of the second round of enterprise zone investment was disappointing for those who believe that this investment needs to be placed in areas where the best returns can &#8230; <a href="http://bobkfrancis.wordpress.com/2011/08/17/why-is-money-for-enterprise-not-invested-in-areas-where-enterprise-produces-the-best-returns/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=80&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">bobkfrancis</media:title>
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		<title>Sales Performance Improvement</title>
		<link>http://bobkfrancis.wordpress.com/2011/05/23/sales-performance-improvement/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/05/23/sales-performance-improvement/#comments</comments>
		<pubDate>Mon, 23 May 2011 08:55:55 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[improvement]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[objectives]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[skills]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=64</guid>
		<description><![CDATA[Each year companies need to improve their performance in sales not only because of cost pressures but more importantly because they will lose between 5-20% of their customer base each year. This means that in 3 years they will be &#8230; <a href="http://bobkfrancis.wordpress.com/2011/05/23/sales-performance-improvement/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=64&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">bobkfrancis</media:title>
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		<title>Metrics in Sales Management</title>
		<link>http://bobkfrancis.wordpress.com/2011/05/20/metrics-in-sales-management-2/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/05/20/metrics-in-sales-management-2/#comments</comments>
		<pubDate>Fri, 20 May 2011 10:33:46 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[KPIs]]></category>
		<category><![CDATA[metrics]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[SALES MANAGEMENT]]></category>
		<category><![CDATA[sales performance improvement]]></category>
		<category><![CDATA[sales results]]></category>
		<category><![CDATA[sales training]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=49</guid>
		<description><![CDATA[One way to look at the performance of sales personnel particularly those on the road is to establish a series of metrics that give the manager a good idea of what and how they are doing BEFORE the results come &#8230; <a href="http://bobkfrancis.wordpress.com/2011/05/20/metrics-in-sales-management-2/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=49&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">bobkfrancis</media:title>
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		<item>
		<title>Transactional and Consultative Selling- What Are They?</title>
		<link>http://bobkfrancis.wordpress.com/2011/05/18/transactional-and-consultative-selling-what-are-they/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/05/18/transactional-and-consultative-selling-what-are-they/#comments</comments>
		<pubDate>Wed, 18 May 2011 10:09:10 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[consultative selling]]></category>
		<category><![CDATA[decision makers]]></category>
		<category><![CDATA[defining needs]]></category>
		<category><![CDATA[differentiators]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[transactional selling]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=44</guid>
		<description><![CDATA[There is no one &#8216;style&#8217; of selling. Every business develops its own style often tied to the processes that grow up over a period of time based on custom and practice. Some styles evolve with time and others remain stuck &#8230; <a href="http://bobkfrancis.wordpress.com/2011/05/18/transactional-and-consultative-selling-what-are-they/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=44&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">bobkfrancis</media:title>
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		<item>
		<title>Why We Should Embrace Sustainability</title>
		<link>http://bobkfrancis.wordpress.com/2011/04/15/why-we-should-embrace-sustainability/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/04/15/why-we-should-embrace-sustainability/#comments</comments>
		<pubDate>Fri, 15 Apr 2011 08:12:55 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Sustainability]]></category>
		<category><![CDATA[BUSINESS DEVELOPMENT]]></category>
		<category><![CDATA[GREEN ISSUES]]></category>
		<category><![CDATA[GROWTH]]></category>
		<category><![CDATA[SMALL BUSINESS]]></category>
		<category><![CDATA[SUSTAINABILITY]]></category>
		<category><![CDATA[SUSTAINABLE STRATEGY]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=41</guid>
		<description><![CDATA[Sustainability is one of the latest buzz words in business today. But what is sustainability as applied to businesses and isn’t it an unnecessary additional cost? Sustainability in most people’s eyes is about ‘green’ issues. Phrases such as global warming, &#8230; <a href="http://bobkfrancis.wordpress.com/2011/04/15/why-we-should-embrace-sustainability/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=41&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">bobkfrancis</media:title>
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	</item>
		<item>
		<title>Google Changes are Important for Businesses on the Web</title>
		<link>http://bobkfrancis.wordpress.com/2011/04/15/google-changes-are-important-for-businesses-on-the-web/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/04/15/google-changes-are-important-for-businesses-on-the-web/#comments</comments>
		<pubDate>Fri, 15 Apr 2011 08:09:52 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Business Development]]></category>
		<category><![CDATA[Website]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[rankings]]></category>
		<category><![CDATA[Search Engine Optimisation]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[website]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=38</guid>
		<description><![CDATA[Businesses looking for leads via search engines should be aware of the changes that Google has recently made says UK Business Advisors (UKBA). These changes affect how companies and their web sites are rated by Google which accounts for 87% of UK web searches. Google &#8230; <a href="http://bobkfrancis.wordpress.com/2011/04/15/google-changes-are-important-for-businesses-on-the-web/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=38&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">bobkfrancis</media:title>
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		<item>
		<title>Control the Controllables</title>
		<link>http://bobkfrancis.wordpress.com/2011/04/15/control-the-controllables/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/04/15/control-the-controllables/#comments</comments>
		<pubDate>Fri, 15 Apr 2011 08:02:15 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Business Development]]></category>
		<category><![CDATA[Business improvement]]></category>
		<category><![CDATA[control]]></category>
		<category><![CDATA[development]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=34</guid>
		<description><![CDATA[In business there are many things that can upset the equilibrium of a company and that will include both internal and external events. Some of these such as the economy, competitors and even clients we can have very little control &#8230; <a href="http://bobkfrancis.wordpress.com/2011/04/15/control-the-controllables/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=34&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/0cff2ae7448489d432924197416e3cad?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">bobkfrancis</media:title>
		</media:content>

		<media:content url="http://bobkfrancis.files.wordpress.com/2011/04/amy-williams.jpg?w=300" medium="image">
			<media:title type="html">Amy Williams</media:title>
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	</item>
		<item>
		<title>The Seven Deadly Sins of Sales</title>
		<link>http://bobkfrancis.wordpress.com/2011/04/15/the-seven-deadly-sins-of-sales/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/04/15/the-seven-deadly-sins-of-sales/#comments</comments>
		<pubDate>Fri, 15 Apr 2011 07:44:52 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[SALES MANAGEMENT]]></category>
		<category><![CDATA[sales performance]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=32</guid>
		<description><![CDATA[All companies need to increase sales and improve their performance on a continuing basis if they are to survive. Most companies lose between 10-20% of their customers per year due to bankruptcies, mergers and simply because the customer stops buying. &#8230; <a href="http://bobkfrancis.wordpress.com/2011/04/15/the-seven-deadly-sins-of-sales/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=32&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">bobkfrancis</media:title>
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		<item>
		<title>SME Business Owners Rely on Other Business People for Advice</title>
		<link>http://bobkfrancis.wordpress.com/2011/04/15/sme-business-owners-rely-on-other-business-people-for-advice/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/04/15/sme-business-owners-rely-on-other-business-people-for-advice/#comments</comments>
		<pubDate>Fri, 15 Apr 2011 07:38:30 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Business Development]]></category>
		<category><![CDATA[BUSINESS ADVISORS]]></category>
		<category><![CDATA[BUSINESS OWNERS]]></category>
		<category><![CDATA[INDEPENDENT ADVICE]]></category>
		<category><![CDATA[SALES MARKETING]]></category>
		<category><![CDATA[SME]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=29</guid>
		<description><![CDATA[A recent survey by EnterQuest highlighted the importance of independent advice to owners and directors of small and medium sized enterprises (SMEs). 80% of business owners said they sought help from other business owners, and 72% used contacts in business networks. However, &#8230; <a href="http://bobkfrancis.wordpress.com/2011/04/15/sme-business-owners-rely-on-other-business-people-for-advice/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=29&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">bobkfrancis</media:title>
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		<item>
		<title>Social Networking for Small Businesses</title>
		<link>http://bobkfrancis.wordpress.com/2011/04/15/social-networking-for-small-businesses/</link>
		<comments>http://bobkfrancis.wordpress.com/2011/04/15/social-networking-for-small-businesses/#comments</comments>
		<pubDate>Fri, 15 Apr 2011 07:24:38 +0000</pubDate>
		<dc:creator>bobkfrancis</dc:creator>
				<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[MARKETING]]></category>
		<category><![CDATA[Search Engine Optimisation]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[SOCIAL MEDIA]]></category>
		<category><![CDATA[SOCIAL NETWORKING]]></category>

		<guid isPermaLink="false">http://bobkfrancis.wordpress.com/?p=26</guid>
		<description><![CDATA[Social Networking is the term given to a variety of new techniques for communication with clients, customers, prospects and other interested parties. As with other marketing techniques it needs careful planning to ensure that the right message gets through to &#8230; <a href="http://bobkfrancis.wordpress.com/2011/04/15/social-networking-for-small-businesses/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=bobkfrancis.wordpress.com&amp;blog=22167415&amp;post=26&amp;subd=bobkfrancis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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